Client Service Associate - Immediate Start

About the Position

TrustWareGate is seeking a dependable and customer-focused Client Service Associate to support daily client communications and service operations. This role is ideal for someone who enjoys helping customers, keeping information organized, and coordinating with internal teams to ensure client requests are handled efficiently.

Responsibilities

• Respond to client inquiries by phone and email in a professional and timely manner.
• Provide updates on orders, deliveries, and service requests.
• Record client interactions and maintain accurate customer information.
• Coordinate with warehouse and operations teams to help resolve service issues.
• Assist with order documentation, status updates, and routine administrative tasks.
• Follow up on outstanding requests to ensure timely resolution.
• Maintain organized records and follow established company procedures.

Qualifications

• High school diploma or equivalent preferred.
• Strong verbal and written communication skills.
• Basic computer skills, including email and data entry.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple requests and work effectively with a team.

Benefits

• Competitive hourly pay
• Paid training
• Opportunities for advancement within the company
• Stable, full-time employment
• Supportive and professional work environment